Your information is in safe hands.

Who we are

This is the privacy policy of the Pentechs  (a brand belonging to Pensinsula group ) registered in Karnataka, India (GSTIN / UIN: 29BIVPR4490P1ZU)

Pentechs is committed to protecting and respecting your privacy. This privacy policy explains what personal information we collect and how we will use it.

When do we collect personal information and what personal information do we collect?

We may collect personal information about you as follows:

1. If you contact us by any other means (e.g. email or telephone), we may keep a record of that contact and the information you provide us at that time.
2. If you instruct us to provide services to you, we will collect a range of information which is required to provide those services including contact details and your job title/position; financial data, such as bank account details; and transaction data, including details about the services we have provided and payments received from you.
3. We may collect personal data relating to third parties in the course of providing services to our customers, including contact details of the various parties involved in a project and any relevant suppliers.
4. We may also collect personal data in the form of business contact details for our customers, contacts and persons working within our industry, for the purposes of advising you on occasion of information which we believe will be of interest to you.
5. If you ask to be added to our marketing database, we will collect your name, the name of your company/organisation (if any), email address and your preferences as to the types of marketing information you would like to receive from us.
6. If you apply for employment or work with us, we will collect a range of information relating to you which is outlined in more detail in our candidate privacy notice.
   
   

Links to other websites and social media

Our website may, from time to time, contain links to other websites (including external social media platforms) which may be of interest to you. If you follow a link, please note that the other website will have its own privacy policy and you should check this before you submit any personal information to that website. We are not responsible for the content of other websites or their use of your personal information.

This website may also use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

How do we use your personal information?

1. If you visit our website, we will use information about your visit to help us make our website experience as user-friendly for as many visitors as possible on the basis that we have a legitimate interest to do so.
2. If you fill in forms on our website, or contact us by any other means, we use the information you provide to respond to your enquiry or contact you on the basis that we have a legitimate interest to do so.
3. If you instruct us to provide services, we will use the information you provide to carry out our contractual obligations to you and to fulfil any legal obligations arising from your instructions. We may also use it to notify you about changes in our organisation on the basis that this is compatible with our original use of your information.
4. We will use any third-party personal data collected in the course of providing services to carry out our contractual obligations to our customers and to fulfil any legal obligations arising from such instructions.
5. We may contact you on occasion with information if you are a customer or contact of the company or a person who we reasonably believe would be interested in receiving that communication. Any such communications are tailored and considered and are sent on the basis that we have a legitimate interest in doing so.
6. If you ask to be added to our marketing database, we will use the information you provide to send you information about our organisation and services in accordance with your stated preferences. We will not use your personal information for any purpose not explained in this privacy policy and/or the privacy notices that apply to candidates and our staff members.
   
   

We expect and require that our customers comply with the provisions of the General Data Protection Regulation (where relevant) and any other legislation governing the processing of personal data and have an appropriate lawful reason for the processing of any personal information that is supplied to us during us providing services to them (including any third-party personal data supplied).

Where do we store your personal information and how it is kept secure?

Some of the information you provide to us will be transmitted electronically, e.g. information provided via our website or by email. We would remind you that information transmitted via the internet is not completely secure and although we will do our best to protect any information transmitted in this way, we cannot guarantee its complete security. We have put in place appropriate security measures to prevent your personal data being accidently lost, accessed or used in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Who do we share your personal information with?

We may disclose your personal information to third parties if we are under a duty to disclose or share it to comply with any legal obligation (for example our auditors, our insurers, professional advisers and Government) or with your consent.

How long do we keep your personal information?

We will keep your personal information for the following periods of time, subject to our email data retention policy. Here is a summary of our data retention periods

• Information submitted via website form (that does not lead to an instruction): For the duration of your consent (to be deleted upon consent being withdrawn)
• Contact by any other means (e.g. email or telephone) which does not lead to an instruction: For the duration of your consent (to be deleted upon consent being withdrawn)
• While providing services: Usually, 7 years from the conclusion of the instruction unless we inform you otherwise
• To be added to our marketing database: For the duration of your consent (to be deleted upon consent being withdrawn)

Your rights in relation to the personal information we hold.

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

Contacting us

If you would like to communicate with us about any of the rights mentioned above, or if you have any other queries about the matters mentioned in this privacy policy, please contact reach.us@pentechs.com

Changes to this privacy policy

This policy is effective from 12 May 2020. We may change this privacy policy from time to time by updating this webpage